About Sensia

Safety & Community Guidelines

Last updated: 8 December 2025

Sensia is designed to make dating feel more human, intentional and emotionally safe. These Safety & Community Guidelines explain how we expect people to behave on Sensia, how to look after yourself, and what we do when things go wrong.

If you ever feel unsure about something on Sensia, you can always reach us at support@sensia-dating.com.

Important: Sensia cannot respond to emergencies. If you or someone else might be in immediate danger, please contact your local emergency services first.

1. Our community values

Everything on Sensia is built around a few simple principles:

• Respect: Every person is a human being first, profile second.
• Clarity: No games, no confusion. Clear communication and boundaries.
• Care over clicks: We'd rather you feel safe and grounded than endlessly swiping.
• Consent: Enthusiastic, informed consent – online and offline.

By using Sensia, you agree to follow these values and the specific rules below.

2. Who can use Sensia

• You must be 18 or older to use Sensia.
• Do not create an account for anyone under 18, even as a "joke".
• Do not pretend to be someone you are not (including public figures or other users).

If we believe someone under 18 is using Sensia, we will close the account and remove their data.

3. Respect, consent and communication

3.1 Respect others

Treat people with the same care you'd want for yourself.

Not allowed:

• Insults, name-calling, bullying or personal attacks
• Mocking someone's appearance, body, accent, background or beliefs
• Sending unwanted or repeated messages after someone has clearly disengaged

If someone isn't replying, they're allowed to step away. Pushing harder rarely helps.

3.2 Consent, always

• Don't pressure anyone for photos, contact details or to meet up.
• Don't make someone feel guilty for saying no or changing their mind.
• If you're not sure if a message, joke or photo is welcome, ask first.

No means no. "I'm not sure" also means no. Silence is not consent.

4. Zero tolerance for hate, discrimination and abuse

We want Sensia to be safe for people of all backgrounds.

You must not post, send or share content that:

• Attacks, abuses or degrades someone based on their:
  • race or ethnicity
  • nationality
  • religion or belief
  • disability or neurodivergence
  • gender or gender identity
  • sexual orientation
  • or any other protected characteristic
• Promotes hateful or extremist ideology
• Uses slurs or dehumanising language

We may permanently remove accounts that engage in hate or targeted harassment.

5. Nudity, sexual content and boundaries

Dating often involves attraction – but explicit sexual content belongs off Sensia.

You must not:

• Send unsolicited nude or sexually explicit photos or videos
• Ask for nudes or explicit photos, especially after a "no" or no reply
• Share sexual content involving anyone under 18 (this will be reported to authorities)
• Share content that appears to involve non-consensual activity, exploitation or trafficking

You may:

• Flirt and talk about intimacy in a way that is consensual, respectful and age-appropriate
• Share suggestive content that stays within our guidelines and local law

If someone's sexual messages or photos make you uncomfortable, you can block and report them.

6. Honesty, authenticity and scams

6.1 Be yourself

• Use your own recent photos.
• Don't use heavily edited or misleading pictures that change your basic appearance.
• Don't lie about your age, relationship status, or key life details.

6.2 No scams or financial pressure

You must not:

• Ask other users for money, loans or financial help
• Try to sell products, services, subscriptions or access to other sites
• Run investment, crypto, gambling or "sugar dating" schemes
• Share links to suspicious external sites or "verification" pages

If someone asks you for money, bank details or codes, don't send anything – and report the profile to us.

7. Protecting your privacy and others'

To protect yourself and other people:

Avoid sharing:

• Your home address
• Workplace address
• Personal phone number or email (until you feel ready)
• Financial information (card details, bank accounts, codes)

• Never share private photos or messages from other users without their consent.
• Don't publicly name or shame matches on social media.
• If you choose to exchange contact details or social accounts, do it slowly and on your terms.

8. Staying safe when meeting in person

If you decide to meet someone:

Before the date

• Have a video or voice call first if that helps you feel safer.
• Arrange to meet in a public place (café, bar, venue – not at your home or theirs).
• Tell a friend or family member:
  • Who you're meeting
  • Where and when
  • How to reach you
• Plan your own way there and back – avoid relying on a stranger for transport.

During the date

• Keep your belongings with you.
• Trust your instincts: if something feels off, you're allowed to leave.
• Don't feel obliged to stay for longer than you want or go somewhere else afterwards.

After the date

If the person's behaviour worried you, you can:

• Stop replying
• Block them in the app
• Report them so we can review their account

9. Blocking and reporting on Sensia

We provide tools so you can respond quickly if something feels wrong.

9.1 Blocking

You can block someone from:

• Their profile, or
• The chat thread with them

When you block someone:

• They can no longer message you.
• They should no longer see your profile in discovery.
• They are not notified that you blocked them.

You can manage blocked users in Settings → Safety & Blocking.

9.2 Reporting

Please report anyone who:

• Makes you feel unsafe or repeatedly uncomfortable
• Sends abusive or threatening messages
• Sends non-consensual sexual content
• Seems under 18
• Asks for money or private financial information
• Shares content that may be illegal

When you report someone:

• Our team will review the profile, messages and context.
• We may ask for more information if needed.
• We may warn, restrict, suspend or permanently ban the account.
• For very serious issues (e.g. threats, child exploitation), we may contact relevant authorities.

We may not be able to share all the details of what action we take, but we take every report seriously.

10. What we do when rules are broken

Depending on the situation, we may:

• Remove specific content (photos, bios, prompts)
• Issue warnings or educational messages
• Restrict certain features (for example, messaging or discovery)
• Temporarily suspend the account
• Permanently ban the account
• In serious cases, notify law enforcement or relevant organisations

We may also use technical measures (such as device or pattern-based blocks) to prevent people who seriously violate our guidelines from simply creating new accounts.

11. Limitations of what we can do

We work hard to keep Sensia safe, but there are limits:

• We cannot pre-screen every message, photo or conversation.
• We cannot guarantee that every user is who they say they are.
• We cannot physically intervene in offline situations or emergencies.

That's why your judgement, boundaries and use of blocking/reporting tools are so important.

If we learn about serious risk of harm, we may need to take steps such as contacting the appropriate authorities or emergency services, where this is possible and lawful.

12. Looking after your emotional wellbeing

Dating can be emotionally intense. A few suggestions:

• Take breaks from the app when you're feeling overwhelmed.
• Use "Pause profile" or turn off certain notifications if you need space.
• Remember that someone else's behaviour isn't a verdict on your worth.
• Reach out to friends, family or professionals if you're struggling.

Sensia AI can offer reflections and gentle guidance, but it is not a therapist or crisis service. If you're concerned about your mental health, please contact a qualified professional or a trusted local support line.

13. Changes to these guidelines

We may update these Safety & Community Guidelines from time to time as we learn more about how people use Sensia and as laws or best practices evolve.

When we make significant changes, we will:

• Update the "Last updated" date at the top of this page; and
• Where appropriate, notify you in the app or by email.

14. Contact us

If you:

• Have questions about these guidelines
• Want to report behaviour that doesn't fit them
• Have suggestions on how Sensia can feel safer

please contact:

Email: hello@sensia-dating.com

If you or someone else might be in immediate danger, please contact your local emergency services before contacting us.

How Our Matching Works

Last updated: 8 December 2025

Sensia is built to move you away from endless swiping and towards intentional, emotionally safer connections. This page explains, in plain language, how our matching works, what information we use, and what control you have over it.

If anything here doesn't feel clear, email us at support@sensia-dating.com.

1. What we're trying to do

Most dating apps throw as many faces at you as possible and hope something sticks. Sensia does the opposite.

Our goals are to:

• Prioritise quality over quantity
• Focus on values, intentions and compatibility, not just looks
• Reduce burnout and decision fatigue
• Help you move towards real-life connection, at your pace

To do that, we use a mix of your preferences, your profile, your activity in the app, and AI-powered insights.

2. What information we use for matching

Depending on the settings you choose, our matching systems may use:

2.1 Your basics

• Age
• Gender and pronouns
• City/region
• Who you want to see (gender(s), age range, distance)

These are the foundations – they help ensure your matches fit your non-negotiables on age, gender and geography.

2.2 Your preferences and intentions

• What you're looking for (e.g. relationship goals, pace, type of connection)
• Things that matter to you (values, lifestyle, interests)
• Deal-breakers and filters you set in the app

We use this to avoid "obvious mismatches" and to push up people who align better with what you've told us you want.

2.3 Your profile and answers

• Your bios and prompts
• Your photos
• Answers you give during onboarding (e.g. what you're drawn to, how you like to spend your time, what you value in relationships)

We use this information to build a rough picture of your style, energy and preferences. For example:

• Are you more spontaneous or structured?
• Does connection come from deep conversation, shared activities, humour, or something else?
• What does "a good time" look like for you?

These are not rigid labels, just signals to help us find people who might feel like a good fit.

2.4 Optional sensitive information

Some information you can choose to share is considered sensitive under data protection law, for example:

• Sexual orientation
• Ethnicity or cultural background

We only use this information for matching if:

• You choose to add it to your profile; and
• You give explicit consent in Settings (under "Use identity details to personalise matches").

You can withdraw this consent or remove these fields from your profile at any time. We do not use this data for advertising.

2.5 Your activity in the app

Over time, we also learn from:

• Who you like or pass on
• Which matches become conversations
• Feedback you choose to give after dates (if you use that feature)
• When you pause or change your preferences

This helps us refine your recommendations so they feel more aligned with what actually works for you, not just what you think you should want.

3. The matching process, step by step

Very simply, here's what happens behind the scenes.

Step 1 – Basic filters

We start by removing people who are clearly not a fit based on:

• Age range you selected
• Distance range you selected
• Gender(s) you chose to see
• Any hard "deal-breaker" filters you've switched on

This stops the system from wasting your time on obvious mismatches.

Step 2 – Compatibility scoring

From the people who pass those filters, we score how likely you are to vibe, based on things like:

• Overlap in values and life priorities
• Alignment in dating intentions and pace
• Similar interests or complementary lifestyles
• How your answers and their answers fit together
• Whether your stated preferences match aspects of their profile

We use a mix of classic recommendation techniques and AI to build these scores.

Step 3 – Ordering and variety

We then order potential matches, balancing:

• Higher-scoring connections – people who look especially aligned
• Variety – so you're not seeing the same type of person again and again
• Freshness – people who are active and likely to reply
• Fairness – making sure no group is unfairly buried or boosted purely because of who they are

We deliberately avoid creating a sense of urgency or scarcity. You shouldn't feel like you have to swipe constantly to "keep up".

Step 4 – Learning and adjusting

As you use Sensia, the system adjusts:

• If you consistently pass on a certain pattern (for example, a specific lifestyle), we'll show you less of it.
• If you respond particularly well to certain types of profiles, we'll bring more of those forward.

You're always free to "reset" your preferences by changing your settings and profile.

4. Where AI comes in – and where it doesn't

AI helps us:

• Understand themes in your onboarding answers and prompts
• Spot patterns in what tends to lead to mutually enjoyable matches
• Generate suggestions (e.g. date ideas and message prompts)
• Nudge the ranking towards people who seem more aligned with your current needs

AI does not:

• Guarantee that you'll like or be liked by any specific person
• Decide your worth or "score" as a person
• Replace human judgement or consent
• Give medical or therapeutic advice

You can turn off certain AI personalisation features in Settings if you'd rather keep things simpler.

For more detail, see How our AI works.

5. Fairness, inclusion and non-discrimination

We take fairness seriously. In practical terms, this means:

• We do not deliberately rank people higher or lower because of protected characteristics such as race, ethnicity, religion, disability, gender or sexual orientation.
• If you choose to share information like your ethnicity or orientation, we use it to support your own stated preferences (for example, if you say you'd like to meet people who share your cultural background), not to quietly push you up or down some "desirability" scale.
• We regularly review our systems to check for biased patterns and adjust our models and rules where needed.

If you ever feel you are being treated unfairly by our matching, you can contact us at privacy@sensia-dating.com and ask us to review what's happening for you.

6. Your choices and controls

You're in charge of how much the matching system can do.

In the app you can:

• Change your distance and age range at any time
• Update who you want to see (e.g. gender(s))
• Edit your dating intentions and what you're looking for
• Turn on or off:
  • Use of sensitive identity details for matching
  • AI personalisation
  • Location-based suggestions
• Pause your profile so you don't appear in discovery
• Delete your account and data if you want a full reset

These controls live under Settings → Profile & discovery / Privacy controls / AI & experience (wording may change slightly as we refine the app).

7. What matching can't do

We want to be honest about the limits.

Matching can't:

• Guarantee chemistry or mutual attraction
• Make someone ready for the kind of relationship you want
• Replace communication, honesty and boundaries
• Ensure that every person you match with will behave well

What matching can do is:

• Reduce obvious mismatches
• Spotlight people who are more likely to care about similar things
• Help you spend less time swiping and more time getting to know better-fitting people

Think of it as a thoughtful filter, not a destiny machine.

8. Questions, feedback or concerns

If you:

• Have questions about how your data is used in matching
• Want us to review something that feels off
• Wish to exercise your rights around profiling or automated decision-making

you can contact:

Email: privacy@sensia-dating.com
Subject line: "Matching & profiling – Sensia"

We'll do our best to respond clearly and helpfully.

How Sensia's AI Works

Last updated: 8 December 2025

Sensia uses artificial intelligence ("AI") to make dating feel more intentional, less overwhelming, and a little easier to navigate. This page explains, in plain language:

• What our AI does
• What it doesn't do
• What data it uses
• How it affects your experience
• What choices and rights you have

If anything here feels unclear, please email privacy@sensia-dating.com.

1. Why we use AI

Dating apps can be noisy and draining. AI helps Sensia:

• Reduce swipe fatigue by focusing on better matches, not more matches
• Suggest clearer ways to describe yourself, without feeling fake
• Offer gentle guidance when you feel stuck, unsure, or overloaded
• Turn your preferences and behaviour into thoughtful recommendations, not chaos

AI is used to support your judgement — not to replace it.

2. What our AI actually does

Our AI systems are used for a few main things:

2.1 Understanding your profile & onboarding

When you answer onboarding questions or fill in prompts, our AI may:

• Spot themes in what you say (e.g. "values loyalty", "loves deep conversation", "introvert who likes cosy nights in")
• Help turn long or messy answers into something clearer and more readable
• Suggest extra prompts or details that might help you be understood

This is about clarity and self-expression, not about judging you.

2.2 Matching support

Our matching logic uses a combination of:

• Your preferences and filters (age, distance, gender, etc.)
• What you say you're looking for
• Your profile and onboarding answers
• How you interact in the app (likes, passes, conversations, feedback you choose to give)

AI helps us:

• Estimate how compatible two people might be
• Decide which profiles to show first
• Learn which types of connections actually lead to good conversations and dates

It's more like a smart recommendation system than a "soulmate detector".

2.3 Sensia AI companion & messaging support

When you talk to Sensia AI in the app, it can:

• Help you reflect on what you want and what feels good for you
• Suggest first messages or replies if you're feeling stuck
• Brainstorm low-pressure date ideas
• Help you phrase boundaries clearly and kindly
• Offer gentle check-ins after key moments (e.g. first dates)

We train it to be:

• Warm, clear and non-judgemental
• Practical and grounded (not "just think positive")
• Respectful of your boundaries and pace

It is not a therapist and not a crisis service. It doesn't replace professional mental health or medical support.

3. What data the AI uses

Depending on your settings, our AI may use:

• Your profile (photos, bios, prompts, values, interests)
• Your preferences (who you want to see, what kind of connection you want)
• Onboarding answers (what you enjoy, how you date, what you're looking for)
• Your in-app activity (likes, passes, matches, date feedback you choose to give)
• Your conversations with Sensia AI

Some of this may be sensitive information (for example, sexual orientation or ethnicity) if you choose to share it. We only use these sensitive details where you've given explicit consent, and you can withdraw that consent at any time in Settings.

We do not use your data to train public AI models. We use reputable providers under strict contracts and data protection safeguards.

4. What our AI doesn't do

Just as important is what we don't use AI for:

• We do not decide your worth or rank you as "hotter" or "better" than others.
• We do not intentionally downgrade people based on protected characteristics such as race, ethnicity, religion, disability, gender or sexual orientation.
• We do not show your exact location to other users.
• We do not give medical, psychological or legal diagnoses.
• We do not tell you what you "must" do in your personal life.
• We do not sell your data or conversations to advertisers.

AI gives suggestions and ordering — you decide what to say, who to meet, and what feels right for you.

5. Is this "automated decision-making"?

Some parts of Sensia involve automated decisions, for example:

• Which profiles appear in your recommendations first
• Which suggestions you see from Sensia AI
• When we decide not to recommend someone based on your filters and preferences

Under data protection law, this can be considered "profiling" or automated decision-making.

However:

• You are always free to change your preferences, edit your profile or delete your account.
• You can turn off certain AI personalisation features in Settings.
• None of these decisions are about legal rights (like access to jobs, housing or credit) — they are limited to which profiles you see and what suggestions you get in the app.

If you ever feel that an automated decision has treated you unfairly, you can contact us and request a human review (see section 8).

6. Fairness and bias

We take fairness seriously. That means:

• We regularly review how our systems behave across different groups of users.
• We adjust models and rules where we detect biased or unfair patterns.
• We never deliberately boost or bury people just because of their race, ethnicity, religion, disability, gender or sexual orientation.

Sensitive data like orientation or ethnicity is only used:

• If you choose to provide it, and
• To support your own preferences (for example, "I'd like to meet people from a similar background"), not to judge your value.

If you think you're being treated unfairly, you can email privacy@sensia-dating.com and ask us to look closer at what's happening for you.

7. Your choices and controls

You are in control of how much AI shapes your experience.

In Settings you can:

• Turn AI personalisation on or off
  If off, we reduce the use of your behavioural data for AI-driven recommendations.
• Control the use of sensitive details
  You can decide whether things like sexual orientation and ethnicity are used to personalise matching.
• Decide how much help you want from Sensia AI
  Set how often you want prompts or check-ins, or keep it "only when I ask".
• Control location use
  Decide whether we can use your approximate location to suggest nearby matches and date spots.
• Edit or delete your data
  Update your profile, change your preferences, download a copy of your data or delete your account entirely.

These controls live under areas like Privacy controls, AI & experience and Profile & discovery inside the app.

8. Your rights around AI and profiling

Under data protection law (including UK GDPR), you have rights related to profiling and automated decision-making.

In particular, you can:

• Ask for more information about how our AI affects you.
• Object to certain types of profiling (for example, if you feel it's not in your interests).
• Request a human review of decisions that significantly affect you, such as if you feel you are being unfairly hidden or excluded from recommendations.
• Withdraw consent where we rely on your consent (e.g. for sensitive data or certain AI uses).

To use these rights, you can:

• Adjust your in-app settings; and/or
• Email us at privacy@sensia-dating.com with the subject: "AI & profiling request".

We may ask for more information and may need to verify your identity before responding. We aim to reply within one month.

9. Security and data protection

We protect the data used by our AI systems with the same care as the rest of your personal data, including:

• Encrypting data in transit and at rest (through our hosting providers)
• Limiting access to systems and logs to staff who genuinely need it
• Reviewing vendors and using appropriate data protection agreements
• Setting retention limits so we don't keep sensitive data longer than necessary

For more detail, see our Privacy Policy.

10. Changes to this page

We may update this page if:

• We change how our AI systems work
• We add or remove features that use AI
• The law or regulatory guidance evolves

When we make important changes, we'll update the "Last updated" date above and may notify you in the app or by email.

11. Questions or concerns

If you:

• Have questions about how our AI works
• Want us to explain how AI may have affected something specific in your account
• Want to raise a concern about fairness, bias or profiling

please contact:

Email: privacy@sensia-dating.com
Subject: "AI & profiling – Sensia"

We'll do our best to respond clearly, honestly and helpfully.

Cookie Policy

Last updated: 8 December 2025

This Cookie Policy explains how Sensia Connect Ltd ("Sensia", "we", "us", "our") uses cookies and similar technologies on our website and in our online services.

It should be read alongside our Privacy Policy, which explains how we handle your personal data more generally.

If you have any questions, you can contact us at privacy@sensia-dating.com.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, phone, tablet) when you visit a website. They are widely used to:

• Make websites work or work more efficiently
• Remember your preferences
• Understand how people use a site
• Deliver relevant content and ads

Similar technologies include SDKs (in apps), pixels, tags, and local storage. In this policy we refer to all of these as "cookies".

2. Who sets cookies?

Cookies may be set by:

• First-party cookies – set directly by Sensia (our domain).
• Third-party cookies – set by other companies whose services we use (for example analytics providers, advertising platforms or embedded content).

We do not sell your data, but third parties may use cookies to collect information about your use of our site or app, subject to their own privacy policies.

3. Types of cookies we use

We group cookies into the categories below. Some are strictly necessary; others are optional and only used with your consent.

3.1 Strictly necessary cookies

These cookies are essential for the website or service to function properly. They:

• Enable core features (for example, page navigation, security, loading content)
• Allow you to move around the site and use basic features
• Remember things like your cookie preferences

Without these cookies, the site or service may not work correctly. Because they are strictly necessary, we do not ask for your consent to use them, but we still list them in our tools where possible.

3.2 Performance and analytics cookies

These cookies help us understand how people use our website and services so we can improve them. They may:

• Count visits and traffic sources
• Show which pages are most and least popular
• Help us see how visitors move around our site
• Help identify bugs or slow pages

We typically use these in a way that does not directly identify you (for example, by using pseudonymous IDs and aggregated reporting).

Examples (depending on what we implement):

• Website analytics tools (e.g. Google Analytics, Mixpanel, other analytics providers)
• Crash and performance monitoring tools

We will only use these cookies with your consent, which you can give or withdraw via our cookie banner or cookie settings.

3.3 Functional cookies

These cookies allow the website or app to remember choices you make, such as:

• Language or region
• Display preferences
• Whether you've seen certain messages or tooltips

They help make your experience more personal and convenient, but are not strictly essential.

We will only use these cookies where they are necessary for a feature you have requested or where you have given consent.

3.4 Advertising and social media cookies

We may, in the future, use advertising or social media cookies to:

• Measure the effectiveness of our campaigns (for example, seeing if someone who clicked a Sensia ad went on to sign up)
• Build anonymised audiences for Sensia ads on other platforms (e.g. to reach people who might like a similar experience)
• Allow you to share content via social media buttons or similar features

These cookies may be set by third-party advertising platforms and social networks (for example Meta, TikTok, Google Ads, X/Twitter, LinkedIn), and they may use the information to show you personalised ads on other sites.

We will only use these cookies with your consent.

4. What information do cookies collect?

Depending on the cookie, we may collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location (city/region level)
• Pages visited and actions taken on our site (clicks, scrolls, time on page)
• Referring URL (where you came from before visiting us)
• Whether you opened or interacted with messages or banners

We do not use cookies to store highly sensitive information like passwords or payment card details.

5. How we obtain consent for cookies

When you first visit our website, you will see a cookie banner or pop-up that:

• Explains that we use cookies
• Gives you a choice to accept or reject non-essential cookies
• Allows you to manage your preferences

We will only set non-essential cookies (such as analytics, functional and advertising cookies) once you have given consent. You can:

• Accept all cookies
• Reject non-essential cookies and keep only strictly necessary ones
• Customise your settings by category

You can change your preferences at any time by visiting our Cookie settings (link in the footer or Settings).

6. How to manage cookies

You have several options to control or limit how cookies are used:

6.1 Through our cookie banner / settings

Use the cookie banner when you first visit the site, or the Cookie settings link, to:

• Turn analytics, functional or advertising cookies on or off
• Withdraw consent you previously gave

Your preferences may be stored in a cookie, so if you clear your cookies, you may need to set them again.

6.2 Through your browser settings

Most web browsers allow you to:

• View which cookies are stored on your device
• Delete cookies
• Block cookies from specific sites
• Block all cookies (though this may break some websites)

You can find instructions in your browser's help section. Common browsers:

• Chrome
• Safari
• Firefox
• Edge

Please note: blocking or deleting cookies may affect how well some parts of our website work.

6.3 Mobile app permissions and identifiers

If you use Sensia via our mobile app, we may use technologies like device identifiers or SDKs instead of traditional cookies.

You can adjust certain permissions (such as tracking or personalised ads) in your device settings (for example, "Allow apps to request to track" on iOS).

You can usually reset your advertising ID in your device settings.

7. Cookies and personal data

Where cookies collect information that can identify you (directly or indirectly), we treat that information as personal data. We process it in accordance with our Privacy Policy, which explains:

• The purposes and legal bases for processing
• How long we keep personal data
• Your rights (including access, deletion, objection and restriction)

If you have given consent to analytics or advertising cookies, you may withdraw that consent at any time using our cookie settings or by adjusting your browser/app preferences.

8. Third-party cookies and tools

We may use various third-party tools that set cookies or similar technologies. Examples (depending on what we implement) include:

Analytics & performance:

• Google Analytics
• Mixpanel / Amplitude
• Crash and error monitoring tools

Advertising & social media (for campaigns):

• Meta Pixel (Facebook/Instagram)
• Google Ads
• TikTok Pixel
• LinkedIn Insight Tag

Each of these providers has its own privacy and cookie policies. We encourage you to review them if you want more detail on how they process data.

We make reasonable efforts to ensure that any third parties we work with comply with data protection laws and only use cookies as agreed.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example if:

• We add or remove tools that use cookies
• The law or regulatory guidance changes
• We change how we obtain consent

When we make important changes, we will:

• Update the "Last updated" date at the top of this page; and
• Where appropriate, show an updated cookie banner or notify you on the site.

10. Contact us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact:

Email: privacy@sensia-dating.com
Company: Sensia Connect Ltd

We'll do our best to respond clearly and helpfully.

Safety Tips

Last updated: 8 December 2025

Sensia is designed to make dating feel more human, intentional and emotionally safe. These Safety Tips are here to help you look after yourself – online and offline – while you use Sensia.

Important: Sensia cannot respond to emergencies. If you or someone else might be in immediate danger, please contact your local emergency services first.

If you ever feel unsure or need support, you can reach us at support@sensia-dating.com.

1. Start by trusting your pace

• You never have to reply instantly.
• You never owe anyone your time, attention or energy.
• It's okay to be curious and cautious at the same time.
• If something feels rushed, confusing or heavy: you're allowed to slow it down or walk away.

2. Protect your personal information

Until you feel genuinely comfortable, try to avoid sharing:

• Your home address or exact location
• Your workplace or daily routine in detail
• Personal phone number or email (use in-app chat until you're ready)
• Financial information (bank details, card numbers, codes)
• Copies of official documents (ID, passport, driving licence)

If someone pushes you for personal details early on, that's a red flag. You can say no, change the topic, or end the conversation.

3. Keep conversations respectful and consensual

• You're allowed to say "No", "Not yet" or "I'm not comfortable with that" at any time.
• If someone ignores your boundaries, that's information – not a challenge to convince them.
• You don't have to explain or justify why you're uncomfortable.
• Unwanted or explicit messages, pressure for photos, or ignoring boundaries are all reasons to block and report someone.

4. Spotting common red flags

Trust your instincts, especially when you notice patterns like:

• Rushing the connection: pushing for intense feelings or "I love you" very early.
• Refusing video calls: always making excuses not to show their face live.
• Inconsistent stories: big gaps, contradictions or vague details about their life.
• Money or help requests: asking for loans, bills, tickets, crypto, or "emergency" help.
• Guilt or pressure: making you feel bad for setting boundaries or asking questions.
• Disrespectful behaviour: insults, negging, mocking your boundaries or values.

If something feels off, you can step back, block, or report – even if you can't fully articulate why.

5. Staying safe in the app

Use the tools Sensia gives you:

• Block: Stop someone from messaging you or seeing your profile. They won't be told you blocked them.
• Report: If someone is abusive, threatening, underage, sexually inappropriate, or seems like a scam, report them. Our team reviews reports and can warn, suspend or remove accounts.
• Screenshot with care: If you need evidence (for example, to speak to authorities), consider saving messages – but avoid sharing other people's private details publicly or on social media.

You can find blocking and reporting options in the chat and on the user's profile.

6. Meeting in person – before, during and after

Before the date

• Meet in public for the first few times (café, bar, restaurant, gallery, etc.).
• Tell someone you trust:
  • Who you're meeting
  • Where and when
  • How to reach you
• Arrange your own transport so you can leave when you want.
• Stay in the app for messaging until you're confident moving to other platforms.

During the date

• Keep your belongings with you.
• Watch your drink if you're having one.
• You never have to stay longer than you want or go somewhere else afterwards.
• If your body is screaming "this feels wrong", you're allowed to leave immediately.

After the date

• Take a moment to check in with yourself:
  • How did I actually feel around this person?
  • Did I feel respected and listened to?
  • Do I want to see them again – or not?
• If something felt unsafe or crosses a line, you can block and report the person in Sensia.

7. Money, gifts and financial safety

To keep yourself safe:

• Don't send money or pay bills for someone you've met online, especially early on.
• Be cautious if they ask for:
  • Bank transfers or crypto
  • Codes or one-time passwords
  • "Verification fees" or "release fees"
• Be careful with links to external websites – especially if they ask for login or payment details.

If someone makes you feel pressured or guilty for not helping financially: that's a red flag.

8. Looking after your emotional wellbeing

Dating can be intense – especially when you care. Some ideas to protect your emotional bandwidth:

• Take breaks from the app if you feel drained or overwhelmed.
• Use any "Pause profile" or similar feature when you need time off without deleting everything.
• Notice how you feel after chatting with someone:
  • Lighter, seen, calm?
  • Or anxious, confused, small?
• You deserve interactions that feel respectful and grounded.

Sensia AI can offer reflections and suggestions, but it is not a therapist. If you're struggling with your mental health, consider reaching out to a trusted friend, family member, or a professional support service in your area.

9. When and how to get extra help

You might want extra support if:

• You feel scared or unsafe because of someone you met online
• You're being threatened, harassed or blackmailed
• Someone is sharing (or threatening to share) intimate images without your consent
• You believe a crime may have been committed

In these situations:

• If it's urgent or life-threatening, contact your local emergency services first.
• Block and report the user in Sensia.
• Consider reaching out to trusted people in your life or relevant support organisations in your country.
• You can also email support@sensia-dating.com and we will do our best to help within the limits of what we can do online.

10. You're in control

The most important thing: you are allowed to prioritise your safety, comfort and wellbeing.

You can:

• Leave a chat on read.
• Say "no" without justifying it.
• Change your mind.
• Block and report.
• Delete your account if you need a full reset.

Sensia is here to support more intentional, emotionally intelligent dating – and that always starts with you feeling safe enough to be yourself.